ITLogica, a professional services firm that specializes in solution delivery and outsourced managed services, is seeking a Senior Client Business Integrator – Distributed Delivery. This position will be located in Indianapolis, IN, and is responsible for overseeing the coordination and communication between client onsite personnel and ITLogica offshore resources. The role will leverage project management and solution delivery skills, combined with our offshore distributed delivery model, for major pharmaceutical company located in the Midwest.

    Key Responsibilities:

  • Build and maintain client relationships, demonstrating exemplary communication skills
  • MPartner with client and collaborate with ITLogica offshore team to achieve project objectives
  • Understand system business intent/practical application and translate that into direction to ITLogica offshore technical and testing team
  • Drive team to successfully execute commitments by identifying and managing resolution of issues
  • Serve as an initial on-site point of contact and escalation for client and project issues
  • Identify and proactively resolve issues that encumber delivery
  • Communicate account and project status to project teams and senior management
  • Interact effectively directly with the client team to observe and fully understand issues, to ask clarifying questions
  • Accountable to own the documentation updates where ITLogica is responsible (e.g. requirements, test scripts)
  • Proactively identify system requirements aligned to high level business requirements

    Experience and Knowledge Requirements:

  • Minimum of 5 years experience in IT consulting and solution delivery
  • Strong interpersonal, oral, and written communication skills
  • Demonstrated account management in a customer facing role
  • In-depth knowledge and application of project management and SDLC methodologies
  • Understanding of Pharma industry domain vertical is strongly desire
  • Prior experience working with an offshore outsourcing delivery model is a significant plus
  • Adequate technical expertise (working knowledge of Sharepoint) and business acumen to proactively translate business needs to system requirements, design and implementation

    Education and Professional Qualification Requirements:

  • Bachelors degree in Information Systems, business, or related field is required
  • PMP certification is required
  • MBA is desired
  • This position is located and supports the greater Indianapolis, IN area.
  • Travel is minimum (up to 10% of the time)
  • Position posting period will close on April 6, 2014

If you are interested, please send your resume to

  • Services

  • Solution Delivery
  • Managed Services
  • Staff Augmentation