Lumbee River EMC

Lumbee River EMC is a member-owned full service rural electric cooperative serving over 42,300 customers throughout Robeson, Scotland, Hoke, and Cumberland counties.

ITLogica deployed and integrated Clevest’s Mobile Workforce Management to Lumbee’s NISC iVue CIS. This included the development of Mobile Service Orders tied to in office Robotic Completion. As part of this project Lumbee River received ITLogica’s newest Robotic CSR technology which allows for automated order completion in systems without dedicated integration API’s. Over the past month additional Robotic CSRs have been added to further increase the volume of orders that can be processed daily. This Go-Live and successful steady state operations conclude this project which began in September 2012.

  • Services

  • Solution Delivery
  • Managed Services
  • Staff Augmentation